Buy with prime FAQ's

Buy with Prime allows millions of US-based Prime members to shop directly from participating online stores with the trusted experience you expect from Amazon—including fast, free delivery, an easy checkout experience, and returns on eligible orders. When you shop on cartergoods.com, you’ll see the Prime logo and delivery promise on eligible products, which signals the item is available for free delivery, as fast as next day, with free returns. By clicking the Buy with Prime button, you can check out by signing into your Amazon account, which prepopulates your payment and shipping details on the checkout page. You will receive an order confirmation email after placing your order and then a shipping confirmation email with a link for tracking when the order is shipped. If you aren’t a Prime member, you can sign up and start your 30-day Prime free trial today.

When you decide to purchase a product using Buy with Prime on cartergoods, you will be prompted to sign into your Amazon account. You can then complete your order using your preferred payment method stored in your Amazon account.

Buy with Prime purchases offer the fast, free delivery and free returns on eligible products and a seamless checkout experience shoppers trust.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

You can check your order status by clicking on the link in your shipment confirmation email, which will bring you to your order details page on cartergoods. For Buy with Prime purchases, you can’t see or track orders on your Amazon.com orders page or in the Amazon mobile app.

If you either have a question or experience an issue with your Buy with Prime order, contact us at support@cartergoods.com. You'll receive an order confirmation email with a link to see your order status and how to contact cartergoods.

Yes, you must be a Prime member to purchase products using Buy with Prime on cartergoods. When you click on the Buy with Prime button, you will be prompted to sign in to your Amazon account, and your order will be processed using your preferred payment and shipping information stored in your Amazon account.

Link to the Buy with Prime customer service page here.

Buy with Prime orders can only be placed and shipped within the US.

Buy with Prime does not support subscriptions.